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Veelgestelde vragen
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+1 (337) 451 4685Daily reachable between 7:00 - 18:00 (GMT-6h)
Booking (10)
We strive to schedule the training when it suits you. However, if the training cannot go ahead on request, we will always contact you. Together with you we will choose a date that suits both parties.
After completion of the booking, a thank you page will appear on your screen. After seeing this page, the booking was received by us. When the date is available in the booking calendar, you will immediately receive a confirmation by e-mail after your booking. When you make a booking on request, you will first receive a copy of your request. We will contact you to discuss whether the training can be followed on the chosen date. If you have not received an e-mail, first check your junk e-mail. Your spam filter may have seen the message as advertisement.
In case you are interested in taking a private course, contact +1 (985) 217 9284.
We can offer you a course which is specially designed to suit your desires. For more information about this option, contact +1 (985) 217 9284.
Each training must be booked separately. Different STCW courses and NOGEPA courses are offered in combination and can be booked as such. Would you like to participate in several courses in a short period? Please contact us, so that we plan the desired trainings for you. However, while booking a course you can add several participants in one booking form for the same course.
We understand the dynamics in the offshore, maritime and wind sector. Therefore cancellations and changes at FMTC are always possible. This is free of charge up to 24 hours in advance. After this we will charge the full amount. If you wish to report a change or cancellation, please contact us and send us an e-mail to info@fmtcsafety.com or call +31(0)85 - 130 74 61. Our employees will reschedule or cancel the training for you. You will receive a confirmation of your change or cancelation.
You can always call +1 (985) 217 9284 for more information. The other option is to write this in the ‘comment box’ on the registration form. One of our employees will contact you to sort everything out.
In case you’ve booked, you should directly receive confirmation of FMTC. If you didn’t receive any e-mail, you can always look in your spam folder. It could be the case that your mailbox labels it as junk mail. If you didn’t receive any confirmation e-mail after half an hour and you have checked the spam folder, please contact the FMTC customer service. Call +1 (985) 217 9284 or send an e-mail to info@fmtcsafety.com
If you choose a training that is available, you can book up to one day in advance. If you wish to follow a training on request, it is desirable not to do this last minute. This gives us the opportunity to respond to your desire. On the course agenda you can see whether a training is available or on request. Do you need a course as soon as possible but is it not scheduled as you wish? Please contact FMTC customer service by calling +31(0)85 - 130 74 61 or send us an e-mail: info@fmtcsafety.com.
On our website you will find all our courses. You can easily search for your course on our home page or search per category. If you have found your course you can click on the button book or on the information. On the information page you will see on the right a calendar with the start dates of the course. Please click on the start date you wish and you will see our booking form. With the course offer you can also immediately click on the button Book. After this, the booking form will appear where you can select the desired location and (start) date and then fill in the form. Another option is to first click on the training itself and then select the desired location and (start) date in the calendar on the right side of the page. In this way you will also be redirected to the booking form where you can fill in all the details. After having booked the course you will receive a confirmation by e-mail.