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15 Jun 2026
What is the cancellation policy for OPITO training courses?
Planning ahead matters when it comes to safety training, and understanding the cancellation policy for OPITO courses is an important part of that planning. Whether you are an individual professional booking your own training or an HR or QHSE team managing bookings for a team, knowing your options gives you flexibility and peace of mind. Here is everything you need to know about cancelling, rescheduling, or changing an OPITO course booking with us at FMTC Safety.
How much notice do you need to cancel an OPITO course?
You can cancel an OPITO course free of charge up to 24 hours before the course start time. This applies to all bookings made with us at FMTC Safety, whether you are an individual participant or booking on behalf of an organisation. Cancellations made within 24 hours of the course start time may be subject to a cancellation fee.
This 24-hour window is intentionally generous. We understand that work in the offshore, wind, and maritime sectors moves quickly, and last-minute changes to project schedules or deployment plans are common. Our OPITO training cancellation policy is designed to accommodate the realities of working in these industries, rather than penalise professionals for circumstances that are often outside their control.
To cancel, simply contact us directly through your booking confirmation or via our customer service team. We recommend doing this as early as possible, even if you are still within the free cancellation window, so that your spot can be made available to other participants.
Can you get a refund if you cancel an OPITO course?
Yes, you are entitled to a full refund if you cancel your OPITO course at least 24 hours before it begins. No cancellation fee applies within this timeframe, and your payment will be refunded in full. Cancellations made after this deadline may result in a partial or full charge depending on the circumstances.
When it comes to the OPITO course refund process, we aim to make things as straightforward as possible. Once your cancellation is confirmed, refunds are processed promptly. If you booked as part of an organisation or through a corporate account, the refund will typically be returned to the original payment method or credited accordingly.
It is worth noting that refund eligibility is tied directly to the notice period. The earlier you notify us, the smoother the process. If you are unsure whether your situation qualifies, reach out to our team, and we will work through it with you.
What happens if you need to reschedule an OPITO course?
Rescheduling an OPITO course is just as straightforward as cancelling. You can reschedule free of charge up to 24 hours before your course starts. This means you can move your booking to a different date or location without any additional cost, as long as you give us sufficient notice.
To reschedule OPITO training, contact us with your booking details and your preferred new date. We will check availability across our training centres and confirm a new slot for you. Our courses run regularly, so finding an alternative date that fits your schedule is usually very manageable.
For organisations managing multiple bookings, rescheduling can also be handled in bulk. Our team is experienced in coordinating training schedules for QHSE departments and booking teams, and we are happy to assist with more complex planning needs.
What if FMTC cancels or changes your OPITO course?
One of our core commitments is that courses are guaranteed to run, even with a small number of participants. This means you will not face a situation where your OPITO training is cancelled simply because enrolment numbers are low, which is a common frustration with other providers.
In the rare event that we do need to cancel or significantly change a course due to unforeseen circumstances, we will notify you as quickly as possible and offer you a full refund or a free rebooking on the next available date. Your time and your certification timeline matter, and we take any disruption on our end seriously.
We also select our training locations strategically, often near airports, ports, and major industry hubs, to minimise travel disruption and make it as easy as possible for you to attend. If a location change becomes necessary, we will always communicate this clearly and in advance.
If you have any questions about our OPITO training courses or need help managing a booking, our team is ready to help. Flexibility, reliability, and clear communication are at the heart of how we work.
