Feedback form

At FMTC, we’re committed to continuous improvement and take great pride in the quality of our training and services. That’s why we take every comment seriously. We truly appreciate hearing about your positive experiences. They inspire our team and reaffirm our commitment to quality. At the same time, we welcome any suggestions for improvement. Your feedback helps us refine our training and ensure that every delegate continues to Experience Safety at the highest level.

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FAQ

You can share comments about your training experience, our instructors, facilities, course content, customer service, or anything else you’d like us to improve or know.

No, your feedback is not anonymous. We take every comment seriously, and having your contact details allows us to follow up if we need more context or would like to discuss your feedback further. This helps us better understand your experience and make meaningful improvements.

Your feedback is carefully reviewed by our quality and operations teams, and we strive to respond within 24 hours—often even sooner.

Yes, feedback is welcome both during and after your training. We encourage all delegates to share their thoughts once the course is completed.

Yes. If you encountered a safety issue during training, please report it here. For urgent matters, we recommend calling your local FMTC location directly (+1 337 451 4685 ).

We take every comment seriously. Feedback is reviewed daily and plays a key role in improving our training, services, and facilities. Once your feedback has been addressed, we will always inform you of the actions we’ve taken in response.

Yes. If something didn’t meet your expectations, please let us know via the feedback form. We view complaints as an opportunity to improve.

No. Anyone who has interacted with FMTC, whether as a delegate, visitor, or business partner, is welcome to share their experience.

Absolutely! We value positive feedback just as much as suggestions for improvement. Feel free to share your experience with us on Trustpilot.

Yes. All submissions are handled confidentially and in compliance with privacy regulations. Your data is never shared with third parties.

You can find our main contact form on the contact page. Use it for questions about bookings, training details, invoices or general inquiries.